Warranty Policy

Warranty coverage depends on the product, supplier, manufacturer, and issue reported. Coverage generally applies to eligible product defects and does not replace normal return rules.

Warranty support may not cover misuse, neglect, accidental damage, normal wear, improper setup, unauthorized repair, missing parts caused after delivery, or issues outside supplier coverage.

Contact support with the order number, product name, a clear description of the issue, photos or videos, and any troubleshooting details already attempted.

Naryshop may request additional information before confirming the next step. Depending on the product and issue, the resolution may involve replacement parts, replacement approval, repair guidance, or supplier review.

Customers should keep their order confirmation and product details. Proof of purchase is required for support review, product verification, and any supplier or manufacturer claim.

Warranty support is separate from general return eligibility. If an issue appears immediately after delivery, the Return & Refund Policy may also apply depending on the circumstances.